Refund policy

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at tariqbashir26@gmail.com. Please note that returns will need to be sent to the following address: [INSERT RETURN ADDRESS]

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at tariqbashir26@gmail.com.


Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.


Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.


Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.


European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.


Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at tariqbashir26@gmail.com.

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at tariqbashir26@gmail.com. Please note that returns will need to be sent to the following address: [INSERT RETURN ADDRESS]

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at tariqbashir26@gmail.com.


Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.


Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.


Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.


European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.


Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at tariqbashir26@gmail.com.

Return & Refund Policy


Pure Blessings – Pakistan


At Pure Blessings, we are committed to providing fresh, premium-quality dates to our customers. As dates are a perishable food product, our return and refund policy is outlined below:



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1. No Return on Food Items


Due to the nature of food products, returns or exchanges are not accepted based on taste preference, personal opinion, or change of mind.



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2. Eligible Cases for Return / Refund


A return or refund will only be applicable in the following cases:


The product received is spoiled, damaged, or has an unusual smell


The wrong product or incorrect weight was delivered


The package was severely damaged at the time of delivery




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3. Claim Time Limit


Customers must contact us within 24 hours of receiving the order


The claim must include:


Clear photos or video evidence


Order number


Brief description of the issue




Claims submitted after 24 hours will not be entertained.



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4. Refund / Replacement Process


Once the claim is verified and approved, we will offer:


A replacement, or


A refund, as applicable



Refunds are processed within 7–10 working days via:


Bank Transfer


JazzCash / EasyPaisa

Meezan Bank





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5. Shipping Charges


If the issue is due to an error from Pure Blessings, shipping charges will be covered by us


Shipping charges are non-refundable in cases where the claim does not meet our policy conditions




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6. Non-Refundable Situations


Refunds or returns will not be issued in the following cases:


Dissatisfaction based on taste or personal preference


Incorrect order placed by the customer


Delay in reporting the issue beyond 24 hours


Product partially or fully consumed




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7. Contact Information


For return or refund requests, please contact us at:


📧 Email: tariqbashir26@gmail.com 

📱 WhatsApp: +923477549438

🕒 Business Hours: 10:00 AM – 8:00 PM (Monday to Saturday)